Pizza Fit'n Free :: Frequently Asked Questions

Frequently Asked Questions

How do I order the pizzas with toppings?
The pizzas are shipped plain cheese/sauce and you top them any way you like at home. Some of our customers have sent us their favorite toppings.

How do I use a coupon code online?
Please click HERE for directions on how to enter a coupon code.

Can you send me a free sample?
We get many requests for free samples but because our pizzas are perishable and must be shipped in a timely manner, we are unable to ship free samples because of the costs involved.

Do you make anything larger than a 7" pizza?
No. We are unable to ship anything larger than our 7" personal sized pizza.

Do you have pickup hours at your Ferndale, WA location?
Sorry, our Ferndale location is not open to the public. Our pickup hours are for the Akron, OH location where we make the pizzas.

Can I eat your pizza on the Nutrisystem ® program?
Although we are not affiliated with the Nutrisystem® program, our Nutrisystem® customers usually replace one meal item with our pizza. Most of them replace the Nutrisystem® pizza with Pizza Free because it's larger.

Do you make a whole wheat pizza?
Our pizza crust is made out of 20% whole wheat. We currently do not make or have plans to make a pizza made entirely out of whole wheat.

I am allergic to tomatoes, can I order your pizzas with just cheese?
Yes. We would be happy to special make your pizzas. After you place your order, email us and let us know that you do not want sauce on the pizzas. Please note that we do not have a nutritional label for plain cheese pizzas. The facts on the label will be a little different without sauce. Sorry, we are not able to make the pizzas plain sauce (no cheese).

Do you ship to Alaska or Hawaii?
We are unable to ship to Alaska or Hawaii because of the distance the pizza must travel. 

How long does it take to get an order?
Orders normally arrive within 5 to 10 days.

Is is ok if I'm not home when the package arrives?
Yes, the UPS carrier should leave them at your doorstep if you are not at home. If you are at work please refreeze the pizzas when you come home. They are designed to be a deli pizza so they stay refrigerated in our specially designed box until you can refreeze them. If you are going out of town, you can email us before they ship and we will hold your order until you return home.

Can I just buy one pizza to try them?
Our specially designed cooler fits 6 pizzas exactly. With the costs of packing material, it would not be cost effective to mail one pizza.

Can I just buy crusts?
The U.S. Dept. of Agriculture will not permit us to sell the crusts separate because they are not marked for individual sale (nutrition information, etc.) We would need to have the crust tested by a FDA certified lab and then make labels just for the crusts. This is a very expensive process that we cannot do at this time.

How many servings are in one 7" pizza?
You can eat the entire pizza! That's right, the entire 7" pizza is one serving.

Can a diabetic eat these pizzas?
We currently have customers who have diabetes eat our pizzas. If you have diabetes we suggest eating our pizzas under the advice of a physician. All foods, both sugar and sugar free, need to be evaluated in the diet of each individual who has diabetes. Since diabetics have other concerns besides just sugar.

Does the pizzas contain MSG?
No, our pizzas do not contain MSG (Monosodium Glutamate).

Are your pizzas Kosher?
Sorry, our pizzas are not Kosher.

How is your cheese fat free?
We have developed a way to process the fat out of the cheese, similar to the way they process the fat out of skim milk. The cheese is 100% real dairy mozzarella cheese with no fat substitutes.

Do you ship to other countries?
No. We can only ship to the Continental US.

Is Pizza Fit'n Free available in stores?
You can only get our pizzas online at www.pizzafree.com. They are not available in stores.

What is the shelf life of the pizzas?
The shelf life of our pizzas is 3 Months after shipping (if kept frozen).